FAQs

Click here to submit an online request to Humble Home Care, or contact us at (888) 542-6527. We will complete an assessment, and our clinical team will discuss a plan of care with your primary physician.

Being homebound refers to a patient's inability to leave their home unassisted. It also encompasses situations where leaving the home independently compromises their health or condition.

Home care encompasses companion and personal care tasks like bathing, grooming, meal prep, light housekeeping, and errands. It may involve medication reminders, ambulation assistance, and transportation to medical appointments. Typically provided by a Personal Support Worker, these services can range from a few hours to 24-hour care. Commonly sought by the elderly, new parents, individuals with disabilities, and those transitioning from medical facilities to home. It also adheres to a care plan offering physical, occupational, speech, respiratory therapies, social services, and palliative care. It provides a comforting alternative to hospital, nursing home, or assisted living care.

Absolutely, we understand that each individual has unique needs. Our team works closely with you to create a personalized care plan that caters to your loved one's specific requirements. We involve you in every step, allowing customization and adjustments as necessary to ensure the best care experience.

Our team undergoes a thorough interview, screening, and reference check process, verifying skills and training. Caregivers receive regular supervision and evaluations, guaranteeing the highest standard of care for you and your loved ones.

We take great care in matching our caregivers with clients. Our process involves understanding both the needs and preferences of our clients and the skills and personality traits of our caregivers. We strive to ensure compatibility and comfort, aiming to create strong, trusted relationships.

Our approach is highly flexible and personalized. We understand that needs can evolve, so our care plans are customizable and adaptable. Whether it's adjusting the schedule, altering the type of care, or accommodating changing needs, we work closely with you to ensure the care plan remains tailored to your loved one's evolving requirements. Your input and preferences guide every adjustment, ensuring the best care experience possible.

We understand the importance of consistent care. In the event that your assigned caregiver is unavailable due to unforeseen circumstances such as illness or emergencies, we have a dedicated backup system in place. Our aim is to ensure seamless continuity of care by providing a qualified substitute caregiver. Rest assured, your loved one's care and schedule will be prioritized, and we'll strive to minimize any disruptions to the established routine.

Our standard minimum home care visit is set at 1 hour. However, if additional services such as housekeeping are required, visit durations may vary accordingly. We aim to accommodate varying needs and preferences while ensuring a minimum level of care during each visit.

Yes, we offer services 24 hours a day and are available to address queries and concerns after hours. We also offer around-the-clock support to your healthcare team during in-home care.